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KHALOS.shop is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By accessing or using our website, services, or purchasing our products, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information You Provide

• Contact information: Name, email address, phone number

• Order details: Shipping address, billing address

• Payment information: (Processed securely through third-party payment providers; we do not store full credit card details)

• Quiz responses: Personal preferences and product concerns

• Account details: (If you create an account) Username, password

• Customer support messages

1.2 Automatically Collected Information When you browse khalos.shop, we may automatically collect:

• IP address, device type, and browser version

• Pages visited and time spent

• Cookies and tracking data (see Section 6)

1.3 Information from Third Parties We may receive information from payment gateways (Stripe, PayPal, Shopify Payments, etc.), email marketing tools, and social media platforms if you interact with our ads or content.

2. How We Use Your Information

We use your personal information to:

• Provide Our Services: Process and fulfill orders, deliver products, and provide customer service.

• Improve Our Products: Analyze user behavior and develop new offerings.

• Marketing: Send order updates, newsletters, or personalized offers (only with your consent).

• Legal & Compliance: Prevent fraud and comply with applicable laws.

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3. Sharing Your Information

khalos.shop does not sell your personal data. We may share your information only with trusted third parties for business purposes, including:

• Service Providers: Payment processors, delivery partners, and email platforms.

• Legal Requirements: If required by law or to protect our rights and safety.

• Business Transfers: If khalos.shop undergoes a merger or sale of assets, data may be transferred as part of the transaction.​

4. How We Store & Protect Your Information

We take the security of your data seriously using encryption, secure servers (SSL), and restricted access. However, no method of transmission over the Internet is 100% secure. We do our best to protect your information but cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to Access, Correct, Delete, or Withdraw Consent regarding your data. To exercise any rights, please contact us at teamkhalos@gmail.com.

6. Cookies & Tracking Technologies

We use cookies to enable website functionality, remember your preferences, and improve marketing relevance. You can control cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party sites. khalos.shop is not responsible for the privacy practices or content of those external sites.

8. Data Retention

We retain your data only for as long as necessary for fulfilling orders, providing support, or for legal and accounting purposes.

9. Children’s Privacy

khalos.shop and our products are not intended for children under 13. We do not knowingly collect data from minors.

10. International Users

For customers outside Hong Kong: Your data may be transferred to and processed in Hong Kong or other jurisdictions where our service providers operate. By using khalos.shop, you consent to these transfers.

11. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Website: khalos.shop

Email: teamkhalos@gmail.com

Instagram: @khalosofficial